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We understand that the majority of students start the semester on a positive note. Unfortunately, things don’t always go to plan and for a variety of reasons some students sometimes struggle with their study.

If you are in this situation, we encourage you to take action quickly. Don’t wait until the semester is over, when your poor results may mean that your academic standing will be that of a ‘warned student’ and you will receive official notification that your academic performance has been unsatisfactory.

Take an honest look at what may be preventing you from feeling confident about how your studies are going. The factors listed below are the most common reasons that we at the Faculty see students failing to achieve satisfactory academic performance. We have provided some information on what you can do to overcome these issues.

Do you know how to obtain help?

While Faculty and School staff would like to be able to assist each student on an individual basis, with over 8,000 students enrolled in BEL programs, they know that this isn’t possible.

  • For this reason, the Student Support section on this website has been carefully developed to provide students with just about everything they need to know to complete their program. It’s a ‘one stop shop’ which provides all the important links to myUQ, myAdvisor, mySI-net and Courses & Programs. Familiarise yourself with the site.
  • Many common questions or issues are answered in our Frequently Asked Questions
  • TIP: Make sure you download a Program Plan and Progression Check and keep it updated after each semester. If you need to see the Student Experience Officer for your program, you will be expected to bring your Progression Check sheet with you.
  • If you have done your own research and you are still unable to find the help you need, you can contact the Faculty Collaborative Learning Centre for assistance. Your query will be answered by one of the Faculty's trained Student Experience Assistants and referred to the Student Experience Officer for your program or the Associate Dean (Academic) if necessary.
  • Contact the Centre by emailing bel@uq.edu.au and always provide your Student ID and the name of the program you are enrolled in.

NOTE: The Faculty will always communicate with you using your University email address. Make sure you check this account regularly.

Have you received an Academic Progression Warning?

Although this is a serious situation, it is also an opportunity for you to make the necessary changes now to avoid finding yourself in a situation in the future where you are required to show cause as to why your enrolment at this University should not be cancelled.

If you have received an Academic Progression Warning, you will be asked to complete the BEL Warned Students Assistance Site, accessed through the My Communities area of Blackboard. Once you have reviewed the information you are required to complete the Self-Assessment Questionnaire and the Student Agreement. These must be completed and submitted electronically by the first day of your next semester classes.

If you need any advice or assistance to understand or complete this website, use the Student Blog on the Where can I get help? tab of the Blackboard site, or see the BEL Faculty Collaborative Learning Centre, Level 1, Colin Clark Building (bldg 39).

Know the important dates?

For courses taught in the standard semesters

  • The University's Census Date is 31 March for Semester 1 and 31 August for Semester 2. This is usually around Teaching Week 4 or 5. If you decide to drop a course on or before the Census Date you do not have to pay for the course, and the course is removed from your studies report.
  • The last date to drop courses or cancel enrolment without academic penalty is 30 April for Semester 1 and 30 September for Semester 2. This is usually some time in Teaching Week 8. For many courses you will have received some progressive assessment results by this time. Assess your progress and withdraw voluntarily if you are not satisfied with your academic progress and believe you will be unable to pass the course. There are only five more teaching weeks remaining in the Semester after this point. It may be difficult to catch up!

For courses taught in an intensive mode via a Teaching Period

  • The census date and other important dates vary for each Teaching Period. These can be seen on myAdvisor.

Know the rules for deferred examinations.

If you are unable to sit a mid-semester or final examination because you are ill or due to other exceptional circumstances you may apply for a deferred examination.

To be fair to all students the University Rules are strictly followed. For your application to be approved, it must comply with the University Rules.

Are you unable to keep up with a four course (#8) study load?

  • Three courses (#6) is still considered a full time study load for domestic and international students.
  • It makes more sense to take an extra semester to complete your program than to continue to fail courses.
  • International students may apply for a visa renewal if the Faculty or School has put an intervention strategy in place to restrict the number of courses taken in a semester.

Are you having trouble with the English language?

  • If English is not your first language you may be having difficulties understanding the lecturer and often the assessment requirements. It can also be difficult to keep up to date with reading the course materials.
  • Don't be embarrassed - be proud that you have the ability to speak more than one language - most Aussies can't!
  • The University's Institute of Continuing & TESOL Education (ICTE-UQ) offers a range of courses to assist in this area.
  • If you have space in your program for a level 1 general elective consider enrolling in WRIT1001 Academic English Writing for Asian Language Speakers

Are you struggling with Maths?

  • Many students have difficulty passing the higher level accounting and finance courses if they do not have a sound background in mathematics.
  • Consider taking a refresher course to restore your mathematical confidence.
  • If you have space in your program for a level 1 general elective consider enrolling in MATH1040, a course designed to strengthen your mathematical skills. MATH1040 is offered in Semester 1 and Semester 2 by the School of Mathematics. The School of Mathematics operates a First Year Learning Centre which is open every day from 2 – 4 pm. No appointment is necessary and students are encouraged to call in and speak to the tutors about any problems they are having with the course.

Are you experiencing personal difficulties which are taking your focus away from your studies?

  • If you experience problems after the last date to withdraw (30 April for Semester 1 and 30 September for Semester 2) which prevent you from keeping up to date with your studies, seek advice from the Faculty quickly about withdrawal without academic penalty.
  • The University has very generous provisions to assist students who encounter problems during the semester which are outside their control. However, you must seek advice at the time that you are having difficulties, not after you have failed courses.
  • Consider contacting Student Services and arrange to see a personal counsellor. These trained professionals provide a service which is free of charge and confidential.
  • Consider taking some time away from your studies to sort out personal issues. You have plenty of time to complete your program. If you decide to interrupt your studies, simply don't enrol in any courses and just contact the Faculty when you are ready to return so you can be re-activated in your program.

Are you struggling with motivation? Do you need to improve your time management, study load management and study skills? Do you panic during exams?

Student Services provide a wide variety of Learning Workshops which can help you to develop more effective study skills.

Are you enrolled in courses that are right for you?

  • Always follow your Program Plan. Make sure that the courses you are enrolled in can be credited towards your program. For example, if you are enrolled in a Bachelor of Business Management, you should not be doing Bachelor of Commerce courses.
  • Check that you have done the required pre-requisite courses.
  • Check that the course is the right level for where you are in your studies. If you are a first year student, you should not be doing level 3 courses.
  • Download a Progression Check for your program so that you can track your progress.

Are you working too many hours in paid employment?

  • Take time to think about the financial implications of failing courses just because you are working too many hours in paid employment.
  • Each course you enrol in costs thousands of dollars - it takes many working hours to earn that amount of money!
  • Studying full time at university is a full time job.
  • The Faculty recommends that students spend 10 hours per week on each of their courses - and that's just to obtain a pass.

Are you skipping classes?

  • UQ expects students to attend all classes. If you do not want to attend classes on campus, you may be studying at the wrong institution.
  • Tutorials are particularly important because they give you the opportunity to learn and interact with your peers in a small group setting. For international students, tutorials are a great way to meet friends and practice your English speaking skills.
  • Echo360 is designed to reinforce the material you have covered in lectures, not to replace lectures.