Most Australians don’t trust AI in the workplace

22 February 2023

A University of Queensland and KPMG Australia study has found only 40 percent of Australians trust the use of artificial intelligence (AI) at work.

More than 17,000 people from 17 countries were surveyed about their trust and attitudes towards AI and its use at work, the perceived risks and benefits and expectations of its management and regulation.

Professor Nicole Gillespie, KPMG Chair of Organisational Trust at the UQ Business School, said the results show Australians are amongst the least comfortable with AI use at work, particularly for HR purposes such as monitoring, evaluating and recruiting employees.

“Australians are more open to AI being used to automate tasks and help employees complete their work,” Professor Gillespie said.

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